Terms of Service

Last updated: November 10, 2026

Welcome to TalligentAI (the "Service", provided by [Operator name], "we"). By installing, signing in to or paying for the Service, you confirm that you have read, understood and agree to these Terms, our Privacy Policy and our Refund Policy.

1. The Service

The Service is a Chrome extension that reads captions in Google Meet, Zoom and Microsoft Teams web meetings and provides live translation, bilingual transcripts, AI summaries, AI Q&A, business meeting documents and related features. Features may change as the Service is updated. The Service is not affiliated with, endorsed or sponsored by Google, Zoom, Microsoft or any other company.

2. Accounts

• You must sign in with a Google account to use translation, AI and paid features. You are responsible for keeping your account secure and for all activity under it.
• Accounts are for your personal use only and may not be shared, rented, resold or transferred.
• The free trial is limited to one per person. Creating multiple accounts to obtain additional trials is not allowed.
• If you are under 18 (or the age of majority where you live), you may use the Service and subscribe to paid plans only with a parent's or guardian's consent.

3. Your responsibilities

• Comply with applicable laws, the meeting platform's terms and your company's policies. Inform participants and obtain their consent before recording or transcribing a meeting.
• Do not use the Service unlawfully, infringe others' privacy or intellectual property, attempt to hack, disrupt or reverse engineer the Service, or call it in bulk through automated means.
• In the developer build, you pay for any third-party API keys you use and must follow those services' terms.

4. AI-generated content

Translations, summaries, reply suggestions and answers are generated automatically by third-party AI models and may contain errors, omissions or inaccuracies. Rely on the original content for important decisions. We do not guarantee that AI output is accurate, complete or fit for any particular purpose, and you are responsible for how you use it.

5. Paid plans, auto-renewal and refunds

• Prices, quotas and billing periods are as shown on the pricing and checkout pages. Prices are in US dollars and include tax. Checkout and payment are handled by Polar as merchant of record.
• Subscriptions renew and are charged automatically each billing period (monthly or yearly) until you cancel. You can cancel at any time in Settings → Account & plan → Manage subscription and keep access until the end of the current period; you will not be charged again.
• The Service is a digital service that starts immediately after payment. By paying, you request immediate performance and acknowledge that, to the extent permitted by law, you lose any right of withdrawal. Monthly and annual plans are non-refundable; see the Refund Policy.
• We will give at least 30 days' notice by email or in the extension before a price change, which applies only from your next billing period. You may cancel before it takes effect.
• Monthly quotas reset on the 1st of each month (Taiwan time) and unused quota does not roll over.

6. Intellectual property

The software, interface and brand of the Service belong to [Operator name]. Your meeting content and records belong to you or the original rights holders; we claim no rights to them.

7. Disclaimer and limitation of liability

The Service is provided "as is". Changes to meeting platforms, outages of third-party services (including AI providers) or network conditions may cause caption capture or translation to fail. To the extent permitted by law, we are not liable for indirect, incidental or consequential damages arising from use of or inability to use the Service, and our total liability is limited to the amount you actually paid us in the 12 months before the damage occurred. This does not limit liability for our intentional misconduct or gross negligence, or any liability that cannot be limited or excluded under applicable law.

8. Changes, suspension and termination

• We may change or discontinue some features. If we discontinue a core feature of a paid plan, we will give notice in advance and refund the prepaid fees for the unused period on a pro-rata basis.
• If you breach these Terms (for example by sharing accounts or abusing the Service), we may suspend or terminate your account after notice, or immediately in serious or urgent cases. Fees are not refunded for termination caused by your breach.
• You may ask us to delete your account at any time by email.

9. Changes to these Terms

We may update these Terms and will change the date above. We will give at least 30 days' notice of material changes by email or in the extension or website. If you keep using the Service after changes take effect, you accept the updated Terms; if you do not agree, you may stop using the Service and cancel your subscription.

10. Governing law

These Terms are governed by the laws of the Republic of China (Taiwan). The Taiwan Taipei District Court has jurisdiction as the court of first instance, unless mandatory consumer protection laws that apply to you provide otherwise.

11. Contact

Questions about these Terms: support@talligentai.com (Operator: [Operator name], address: [Contact address]).